Shipping and Returns
Everything you need to know about getting your gear and making it right if something's off.
How Your Order Gets to You
Processing Time
1–3 Business Days
Orders are packed and shipped from South Minneapolis.
Standard Delivery
5–8 Business Days
Ships via USPS or UPS to anywhere in the contiguous US.
Expedited Delivery
2–3 Business Days
Available at checkout for an additional fee.
Local Pickup
Free — Next Business Day (Unless placed after 8PM)
Pick up at Nokomis Beach Coffee, in Minneapolis Mn. Upon arrival, see the barista at the counter, let them know your pick up details and they will grab your package!
We ship to all 50 US states. Free standard shipping is included on all orders over $75. A tracking number will be emailed to you once your order ships — keep an eye on your inbox (and your spam folder, just in case).
Please note that business days exclude weekends and federal holidays. Orders placed after 6 PM CT will begin processing the following business day.
What We Ship
Our online shop currently carries Nokomis Beach Coffee branded merchandise. All items are made to order or held in limited quantities — we keep it tight so nothing sits on a shelf too long.
✓ T-Shirts
✓ Tumblers
✗ Coffee Beans (in-store only)
✗ Gift Cards (digital only)
Our 30-Day Return Policy
Return Window
30 Days
From the date your order is delivered.
Refund Type
Original Payment
Refunds go back to the original form of payment within 5–7 business days.
Exchanges
Yes, Accepted
Want a different size or color? We'll make it work.
We want you to love what you ordered. If something isn't right, you have 30 days from delivery to return or exchange eligible items. Items must be unused, unwashed, and in original condition with tags attached.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made an error on your order — in that case, we'll cover it, no questions asked.
What Can Be Returned
✓ Unworn T-Shirts (tags on)
✓ Unused Tumblers (sealed)
✓ Defective or damaged items
✗ Worn or washed clothing
✗ Tumblers that have been used
✗ Final sale items
If your item arrived damaged or defective, please reach out within 7 days of delivery with a photo and your order number. We'll take care of you right away.
How to Start a Return
Email Us
Send a note tonokomisbeachmedia@gmail.com with your order number and reason for returning. We'll respond within 1–2 business days.
Package It Up
Securely pack the item(s) in their original packaging if possible. Include your order number on a slip of paper inside the box.
Ship or Drop Off
Drop the package at any USPS or UPS location, or bring it directly to the shop at Lake Nokomis. We recommend keeping your tracking number.
Refund Processed
Once we receive and inspect your return (usually within 2 business days), your refund or exchange will be processed. You'll get a confirmation email.